Website Privacy Notice

1. Who we are

Revera Limited (“Revera”, “we”, “us”) operates revera8.com and is the controller of personal data processed through this website.

For privacy enquiries or to exercise your rights, contact info@revera8.com.

This notice covers our public website and enquiries submitted through it. It does not cover the Keystone software or personal data processed through that software, which are subject to separate applicable notices and agreements.

2. Information we process

When you request a demo or meeting, we collect your name, email address, company, and role or job title.

We also process correspondence you exchange with us about your enquiry. Please do not send sensitive personal information or confidential customer data through the website form.

Operating the website may involve processing technical connection information, such as IP addresses, request times and browser information, through our hosting infrastructure. The website does not offer user accounts.

3. Why we use your information

Demo requests and follow-up. We use your information to respond, arrange meetings, understand your organisation’s requirements and follow up on your enquiry. Our legal basis is our legitimate interest in responding to business enquiries and communicating with prospective customers. We consider your privacy rights when relying on this basis. Where you personally request steps necessary to enter into a contract with us, we may instead rely on taking those steps at your request.

Website operation and security. Where technical information is processed, we use it to deliver the website, investigate faults and protect it against misuse. Our legal basis is our legitimate interest in operating a secure and reliable website.

Optional marketing. If you separately opt in, we may email you relevant Revera news, product updates and invitations. Our legal basis is your consent. Marketing consent is optional and is not a condition of requesting a demo. You can withdraw it at any time using the unsubscribe option in our marketing emails or by contacting info@revera8.com.

Legal obligations and claims. Where necessary, we may process limited information to comply with applicable legal obligations or establish, exercise or defend legal claims. The legal basis is the relevant legal obligation or our legitimate interest in protecting our legal rights.

We do not sell your personal information or use it for automated decisions producing legal or similarly significant effects.

4. Who receives your information

Information is available to authorised personnel who need it to handle your enquiry, and to service providers supporting our website and communications. These include:

• Amazon Web Services (AWS): hosting our website in Ireland;
• Microsoft Corporation: processing demo enquiry notifications and related email correspondence, using email infrastructure in the United States; and
• Ruiweihua (Shanghai) Technologies Co., Ltd.: our wholly owned subsidiary in Shanghai, China, whose authorised employees can access enquiry information and contact you on Revera’s behalf.

We may also disclose information to professional advisers, regulators, courts or other authorities where necessary and lawful.

5. International processing and transfers

Our website is hosted in Ireland. However, enquiry information is also processed through our US email infrastructure and accessed by authorised personnel of our subsidiary in China. Your information is therefore not processed exclusively within the EU.

For transfers outside the European Economic Area, we use an applicable lawful transfer mechanism and any additional safeguards required by data protection law. You can request further information about the applicable safeguards, including a copy where available, by emailing info@revera8.com. We may redact information where necessary to protect confidential information or other people’s rights.

6. How long we keep information

We retain demo enquiry information and related follow-up correspondence for 90 days from submission, after which we delete or anonymise it.

If you opt in to marketing, we use the relevant contact information for marketing only within that same 90-day period, unless you withdraw consent sooner. We do not retain a demo enquiry indefinitely for possible future marketing.

We may retain limited information longer where necessary to comply with a legal obligation, handle an existing dispute or demonstrate and respect your consent or withdrawal. Any such retention is limited to what is necessary for that purpose and is not used to continue marketing after withdrawal. If you subsequently enter into a separate customer relationship with us, records required for that relationship are handled under the applicable customer privacy information and retention rules.

7. Cookies and tracking

We do not use cookies, analytics tools, advertising trackers or embedded videos on this website. If this changes, we will update this notice and obtain consent before using technologies that require it.

8. Your choices and rights

Providing enquiry information is voluntary. We need sufficient contact information to respond; without it, we may be unable to arrange your demo. There is no statutory obligation to submit an enquiry. Subject to the conditions and exceptions in applicable law, you may:

• Request access to and a copy of your personal data;
• Ask us to correct inaccurate or incomplete information;
• Request erasure or restriction of processing;
• Object to processing based on legitimate interests;
• Request data portability where processing is automated and based on consent or a contract; and
• Withdraw consent at any time, without affecting processing lawfully carried out before withdrawal.

You have the right to object to direct marketing at any time. We will stop using your information for that purpose.

Contact info@revera8.com to exercise your rights. We normally respond within one month. If an extension is permitted because of the complexity or number of requests, we will explain this within that month. We may request proportionate information to verify your identity.

You may complain to Ireland’s Data Protection Commission at www.dataprotection.ie, or to the supervisory authority in the EEA country where you live, work or believe an infringement occurred.

9. Security

We are responsible for implementing appropriate technical and organisational measures to protect personal data, including limiting access to authorised persons and requiring appropriate confidentiality and service-provider protections. No internet transmission or storage system can be guaranteed completely secure.

10. Changes

We may update this notice to reflect changes to the website, our practices or applicable law. We will publish the updated version here and provide additional notice where required.